We're here to help

Support

Answers to common questions, and how to reach us.

Email support Email our team any time at support@librix.app. We usually reply within 1–2 business days.
Report a problem from the app Go to Settings → Report a problem, or just shake your phone on any screen. We'll automatically include your app version and device type to help us fix it faster.

Getting started

How do I create an account?

Sign up with your email address and a password; we'll email you a 6-digit code to verify it. You can also continue with your Google account.

I forgot my password. What do I do?

On the sign-in screen, tap "Forgot password" and enter your email. We'll send you a reset code that is valid for 15 minutes. If it doesn't arrive, check your spam folder.

Is Librix free?

Yes. Librix is free to download on iOS and Android, with no ads and no in-app purchases.

Which languages does Librix support?

English, Albanian, German, French, Italian, and Chinese. The app follows your phone's language setting.

Your library

How do I add books?

Search by title, author, or ISBN, or scan the barcode on the back of the book with your camera. Librix fills in the title, author, and cover. You can then set the reading status, rating, and year read, and add the book to your own shelves.

How do I save quotes and notes?

Open a book and add a note. You can include the page or chapter, highlight a quote, tag how it made you feel, and attach a photo of the page. You can also share a note as an image.

How do reading goals and streaks work?

Set a yearly goal in your profile. Your progress updates as you mark books as read, and your streak grows on each day you use Librix.

Family, swaps, and giveaways

How does family sharing work?

Create a family and invite members by email. Members can see each other's libraries, shelves, and notes, and can add each other's books to their own library. You can leave a family at any time.

How do I swap or give away a book?

Go to the Recycle tab and create a listing with photos, the book's condition, and a public meetup point. Other readers can send you a request, and you can accept or decline it and chat to arrange the details. Librix doesn't handle payments. Always meet in a public place and read our safety tips.

Why does Librix ask for my location?

Only to show swap and giveaway listings near you on the Recycle screen. It is used only while the app is open, and your current location isn't stored. You can say no and keep using the rest of the app.

Safety and privacy

How do I report a user, review, listing, or message?

Email support@librix.app with the user's name, where you saw the content, and a screenshot if possible. We review every report within 24 hours. See our Community Guidelines.

Who can see my reviews and listings?

Reviews and marketplace listings are public and show your name and profile photo. Your library, shelves, and notes are visible only to you and the members of your family. See the Privacy Policy for details.

How do I delete my account?

Follow the steps on our Delete your account page. It also explains which data is deleted and what is kept.

Still need help?

Email support@librix.app with a description of the issue, your device model, and your app version (on iPhone, find it in the App Store; on Android, go to Settings → Apps → Librix). This helps us get you an answer faster.